Terms & Conditions
These terms and conditions (“Terms”) govern your use of the Neom Star Travels website (the “Website”) and the services offered by Neom Star Travels (“Neom Star”, “we”, “us”, or “our”). By accessing or using the Website and our services, you agree to be bound by these Terms.
1. Booking and Payment:
- All bookings made through our Website are subject to availability and confirmation.
- Full payment is required at the time of booking to confirm your reservation.
2. Cancellation and Refunds:
- Cancellation of bookings may be subject to fees and penalties as per the cancellation policy of the service providers (e.g., airlines, hotels) involved.
- Refunds, if applicable, will be processed according to the refund policies of the respective service providers.
3. Travel Documents:
- It is your responsibility to ensure that all necessary travel documents, including passports, visas, and health certificates, are obtained and valid for the duration of your trip.
4. Travel Insurance:
- We recommend purchasing travel insurance to protect against unforeseen events such as trip cancellations, delays, medical emergencies, and lost or damaged baggage.
5. Changes and Amendments:
- Any changes or amendments to confirmed bookings may be subject to fees and availability.
6. Liability:
- Neom Star Travels acts only as an agent for the service providers (e.g., airlines, hotels) and shall not be liable for any loss, injury, or damage resulting from the acts or omissions of such providers.
7. Force Majeure:
- We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our control, including but not limited to natural disasters, acts of terrorism, civil unrest, or government restrictions.
8. Governing Law:
- These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].
9. Changes to Terms:
- We reserve the right to update or modify these Terms at any time without prior notice. The latest version of the Terms will be posted on the Website.
10. Contact Us:
- If you have any questions or concerns about these Terms, please contact us at +92 310 3724444
